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What is Direct Selling?
Modicare markets its products through Direct Selling, which is a proven method
of channeling goods and services to the consumer. It is a concept through which
an entrepreneur can operate the business with minimal investment and virtually no risk.
Direct Selling is present in over 165 countries and is a Rs. 405000 Crores industry
with a sales force of over 40 million entrepreneurs worldwide.
Direct Selling is a business opportunity, which creates a steady flow of income,
which could be small initially but can increase tremendously in proportion to one's
efforts. There is no limit to the potential earnings and the fabulous amounts of
extra income that can be created. There is no large capital investment required
and what's more, there are no employees, no bosses and best of all, no risk!
You do not have to incur costs like overheads, staff and premises. Hence,
costs are reduced and benefits are increased. The best part is that you are your
own boss, there is no educational qualification required but you have to be above
the legally permitted age of our country for doing this business. It is your personal
business and you decide whom you want to work with, where you want to work and
how much you want to earn. At the same time, company's highly trained and efficient
staff is available at all times to assist you in every aspect of your business.
You do not have to function from an office or employ high-pressure door-to-door
selling techniques. All you need to do is recommend the products to people at
social gatherings or personally to your friends, relatives and acquaintances.
Direct Selling does not hamper your lifestyle and there are no constraints on
your time. It is a flexible business, which you can fit around your current
lifestyle in any way you choose. You can take it up as a part-time business
to supplement your income or a full-time business venture. All it requires
is the desire and drive to succeed and commitment to work.
How does a person become a consultant?
To become a Modicare Consultant you have to be sponsored by an existing
Modicare Consultant. You have to fill out a Consultant Application Form, pay
your registration fees and take the starter kit. Your upline (i.e. the person
who sponsors you) would then further provide guidelines and support about the
business. Modicare also runs regular training programs that will further equip
you in the development of your business.
Is it expensive to start the Modicare Business?
No, the Modicare business opportunity does not require any major investment.
All you have to do is pay your registration fees and you get a starter kit. The
Modicare starter kit contains catalogues, brochures, forms, products and other
business support material. It is in short, a comprehensive business tool for
you to start your business.
Apart from Modicare
Business what other benefit is offered to me as a consultant?
Modicare has added a new dimension to its relationship with its consultants
by providing them with a special Personal Accident Insurance Cover - at no
extra cost. Modicare is providing this service in association with one of
the leading companies in the Insurance Sector. The policy will cover only
a) Loss of Life and b) Permanent and Total Disability as a result of an
accident only of the main applicant. Its cover will be applicable worldwide, 24 hours a day.
The benefit of Insurance cover comes free of cost upon registration of
a Modicare consultant (consultant registration is subject to buying a
Starter kit as per the rules of business) as well as for all the renewed consultants.
Please note that the Insurance cover remains valid only till the consultant
registration is valid/renewed.
This move reflects Modicare's gesture towards its consultants as it
was felt that it was only appropriate that we provide some kind of
support to those who form the very core of Modicare - our consultants.
This insurance cover will provide you with some peace of mind in terms
of security for you and your family as you build your Modicare business.
Leadership Seminars
Modicare's overseas training trips are amazing and second to none in the industry. Our all expenses paid seminars and events take our Consultants around the world exposing them to world-class trainings by best of the best trainers. An invitation to these Consultant training and development meetings is offered to those Consultants who fulfill certain criteria prescribed by the Company.
How do the Modicare consultants earn their income?
Modicare's business opportunity provides its Consultants
with many areas of income:
(a) The Modicare Consultant
can receive up to 30% retail profit from product sales.
This is the difference between the Consultant price
(price at which the product is available to the Consultant)
and the Maximum Retail price better known as MRP
(Maximum Retail Price better known as Customer Price).
(b) The Consultants also earn income on bonuses.
Modicare may set a minimum personal purchase target
to be achieved by you every month to qualify for
receiving bonus. If you do not have a minimum purchase,
the accrued bonus will be passed on to the next eligible
upline. There are various bonuses like Performance
Bonus based on product purchases, Leadership Bonus,
Ruby Bonus, Pearl Bonus, Emerald Bonus,
Diamond Bonus, Double Diamond Bonus and various cash awards etc.
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Are the distributor's employees of the company?
No, Modicare Consultants are not employees of the company. They are
entrepreneurs with their own business.
What is Modicare School of
Entrepreneurship?
For decades, entrepreneurship has been viewed by the vast
majority of the population of the world as the domain
of the clever, the rich, the empowered, those with spare
money and those with an education. Entrepreneurship has
not been viewed as being readily available to the lower
working or middle classes. These people historically only
worked for or envied the entrepreneur. Hence the need and
demand for the Modicare School of Entrepreneurship- an
institution designed to Inspire, Educate and Train you.
How does MSE help you in your business?
MSE works to:
Create one simple duplicable system for your success
Create entrepreneurs in your business
Address distance learning
Create stronger leadership through personal development
Encourage activity and hence a stronger and more stable business
Inspire, excite and enhance your capabilities
What is the product range offered by Modicare?
Modicare's current product range comprises high
quality products in Laundry Care, Home Care,
Auto Care, Personal Care, Color Cosmetics and
Skin Care, Agriculture, Nutrition, Health & Wellness and TriActiv.
Does Modicare have an R&D facility and manufacturing unit?
Yes, Modicare has an R&D centre at Mumbai, which consists of highly
experienced scientists and technical staff. The centre is dedicated to
continuously searching for new products whilst ensuring the excellence and
enhancement of the existing ones.
How can one buy Modicare products?
Modicare products are sold through Modicare Consultants or via the Modicare
Portal http://www.modicare.com/.
You can contact the Consultants by either visiting the Modicare Success Centre
or by calling up the Consultants and placing your order with them. You can also
visit the Consultant Locator at the Modicare Portal.
Who owns Modicare?
Modicare was established by the K.K. Modi group in 1996.
When did Modicare start its operation?
Modicare commenced its operations in March 1996.
Does one have to be a Modicare consultant to buy Modicare
products?
No, one does not have to be a Modicare Consultant to buy Modicare products. One
can easily buy these products from an existing Modicare Consultant.
Are Modicare Consultants required to make a certain minimum purchase?
No, Modicare Consultants do not have to make a
minimum purchase every month. However to earn a
bonus cheque, a minimum purchase of Rs. 300/- in
that month is mandatory.
What is Business Volume and how is it calculated?
Every product has a pre-notified Point Value (PV) and Business Volume (BV).
The PV level achieved determines what performance bonus you are entitled to.
BV is used for the purpose of calculation of bonus. BV is equal to DP
(Distributor price) less direct and indirect taxes. The BV that you and your
network accumulate in a month is used to calculate the performance bonus paid
by the percentage level you achieved with your PV.
The performance bonus due to your downlines depending on
their percentage level is deducted out of your gross performance bonus
and paid directly to your sponsored consultants by Modicare and the
balance earnings are paid directly to you.
Do you need to have any educational qualification to be a
Modicare Consultant?
The Modicare opportunity is open to all - you do not require any educational
qualification to avail of it. At Modicare, we believe in providing an
opportunity to those who dare to dream and are willing to invest genuine effort
to make their dreams come true.
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Are there any rules and regulations that one
has to follow while doing Modicare's business?
Yes, there are certain procedures and policies
that have to be followed. These are aimed at
observing and upholding the highest standards
of conduct and are intended to mandate the
practical operations of the business as well
as preserve and protect the rights and benefits
available to the Consultants and to promote
ethical selling. Please refer to the Business
Manual for more details.
From where can I get to know my BV?
You can get to know your BV at any of the Modicare Success Centres or by
logging into our portal at http://www.modicareconnect.com.
Does one ever get terminated from Modicare distributorship?
Distributorship can be terminated in case of violation of
the rules and regulations regarding code of conduct
so prescribed by the Company in the Business Manual.
Is Modicare recognised by any forum/ trade organisation?
Yes, Modicare is a member of IDSA - Indian Direct Selling Association,
an association of companies that sell products and services through
direct selling. The association strives to protect and promote the
industry among various kinds of audiences and imparts authentic
information about the industry. The objective of the member
companies is to provide the best products at the best price.
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Do you have to be a certain age to join the Modicare Business?
To register and do Modicare business one has to be 18 years or above of age.
How much on an average does a Modicare Consultant earn?
Modicare offers its Consultants limitless opportunities to earn. However, the
actual income varies in accordance to the Consultant's goals, commitment &
dedication levels. The amount one earns is invariably in proportion to one's
efforts and willingness to invest genuine effort.
Are Modicare products are expensive as compared to other products available in the market?
This is a misconception. Modicare markets high quality products formulated
according to international standards and developed in accordance with Indian
tastes and needs. All the products are highly concentrated and thus have to be
diluted and used. This makes the products far more economical than the
competitive products in the market. In addition, the cost per use is less.
Modicare products are also high performance products with additional features
and benefits thus resulting in higher efficacy than competitive products.
Why do people join the Modicare business?
Self-entrepreneurship is at the core of Modicare. We believe in providing
people with an opportunity to do their own business. It does not require large
capital investments. You don't have to incur costs like overheads, etc. The
best part about the Modicare business is that you are your own Boss. So you
decide whom you want to work with, where you want to work and how much you want
to earn. It does not hamper your lifestyle. The income you earn tends to
enhance your lifestyle and there are no constraints on your time. As Modicare
Consultants, people also get to enjoy quality products marketed by Modicare at
the Consultant price.
What role does training play in the Modicare business?
Training helps you to start your Modicare business and move in a focused manner
towards the achievements of your goals thus generating effective results.
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Is it mandatory to attend training programs?
It is not mandatory for any Modicare Consultant
to attend training programs. Training programs are
held to facilitate Consultants in their business
building efforts, in planning and organizing their
business. Since the training programs provide
relevant inputs to Consultants to conduct business
therefore people attending training programs have
a better chance of being successful.
Is Modicare a socially conscious company?
Modicare firmly believes in social values and is
deeply committed towards society. In its endeavor
of giving back to society what it receives from
it, Modicare donates 1% of its sales to the RBGM
Foundation. The RBGM Foundation undertakes various
activities ranging from creating AIDS awareness
among people to carrying out a clean and green drive
across the nation.
How do the Modicare products fare in comparison to their counterparts?
Modicare believes in offering quality solutions to its customers. Accordingly,
our entire product range comprises high performance products. In terms of
quality and efficacy these products are equivalent if not superior to the
competitive products available in the market. Our confidence in our products is
reflected by the 100% Satisfaction Guarantee that we offer. If a customer is
dissatisfied with a particular product he has the right to return the product
to the Modicare Consultant from whom the purchase has been made within the
timeline as per the company policy. The Modicare Consultant will either replace
the product or refund the purchase price of the product.
What are the incentives/rewards offered by Modicare?
Modicare sees recognition as a strong tool for motivation. We acknowledge
commitment and efforts in sponsoring and merchandising by rewarding them.
Consultants have to meet the requisite qualifications for receiving the
respective awards. Modicare has various awards and bonus levels varying with
the various achievement levels.
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Do I get BV on all the items I purchase?
No, one receives BV on all the products purchased by
the Consultants as notified by the Company.
However one does not get any BV on accessories
and literature purchased.
How do I order my products if there is no Modicare Success
Centre in my region?
One could send in the product order form with the
demand draft for the payment of the products to
the nearest Modicare Success Centre within the
same State and the products would then be couriered.
Another option is to make a tele-order for the
products to be couriered to the respective destination.
The person would then have to pay on delivery (POD).
Please check with your local Modicare Success Centre
for delivery destinations. You can also order products
online from http://www.modicareconnect.com or
the personal Website of an IBC.
Is it necessary to have a co-applicant?
No, it is not necessary to have a co-applicant.
Is credit card facility available to buy products?
Yes, Modicare does have the facility of buying products through the credit
card at most of our MSCs.
Can I transfer my B.V?
No, you cannot transfer your BV to another Consultant's account.
Is the Modicare opportunity open to women only?
No, the Modicare opportunity is open to all irrespective of their gender,
religion, qualification or experience. We believe in providing people with the
opportunity to be entrepreneurs and invest genuine effort to make their dreams
come true.
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How does one qualify for training programs/seminars abroad?
Modicare has an annual Go Emerald and
Go Diamond Seminar. One has to be a Star
Director or above to qualify for the Go
Emerald trip and has to be an Emerald
and above for the Go Diamond Trip.
For more details please contact your nearest Modicare Success Centre.
Is there any product
return policy?
There is an irreversible Return policy covered under 100%
Satisfaction Guarantee on Modicare products, wherever specified,
with money refund policy. The Modicare 100% Satisfaction
Guarantee covers sales made to customers and assures that
consumers of Modicare products will be satisfied with their purchases.
Whenever there is a request from a customer for honoring the
Company Satisfaction Guarantee, the Consultant shall offer
to the customer the choice of:
- Full refund of the purchase price paid.
- Exchange with the same or another product of equivalent value.
The Company will not accept the unsatisfactory products
without the relevant Customer Order Receipt, Product
Return Form and the related invoice.
This Guarantee applies even if the product is partially used.
For how long is my registration valid?
When a consultant is enrolled, his initial
consultant-ship validity is till 31st December
the following year. For example, if a consultant
joins on 1st Feb 2006, he will be valid to
transact up till 31st December 2007.
Annual Renewal Criteria:
Paid Renewal: Rs.360/-
Auto Renewal:
a) Personally sponsor min 5 people within your validity period
Or b) Personally purchase products worth min Rs.9000/- within the validity period
If a consultant fails to renew, his name will be removed from the system immediately
with no grace period and will not be allowed to transact thereafter.
Can I be re-instated as a consultant?
Yes, if you have been a former consultant or the spouse
of a former consultant, you can apply for re-registration
as a consultant after a lapse of six consecutive months
since the termination of the former appointment.
Is there any person / cell where I could speak
to or write to regarding information/queries etc?
You could get in touch or write to the :
MODICARE LIMITED
Sales Operations
5 Community Centre
New Friends Colony
New Delhi
Phone : 55623160,161
E-mail : support-modicare@modi.com
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Client Registration.
Before you start your Modicare shopping experience, you need to register
yourself at the log in page at Modicare.com and provide information that will
allow us to communicate with you regarding your transactions.
The registration process is simple. The Shopping Bag of Modicare
is password protected to what you set at the time of registration. When you add
any product to the shopping bag, you will reach a log in page. A new user can
register here or members can log in to their account directly.
To register directly, click on Register. Once you are registered
with Modicare, the same username and the password can be used to log in
whenever you want to shop at Modicare. If you have forgotten your password, you
can use the "Forgot Your Password?" link in the log in page to get a new
password.
You must remember your user name and on entering that, you will
be taken to your hint question. On answering the hint question in exactly the
same words as you had entered in the Registration Page you can create a new
password.
Consultant Locator
Modicare and its Independent Business Consultants (IBCs) offer
you a unique shopping experience on the Internet. As a Modicare Client, you
will not only have easy access to hundreds of great products you use everyday,
you will also have your very own "personal connection" with Modicare an IBC
who's committed to making sure you are pleased with the products you purchase
and receive the service you deserve. This is why every Client who wants to shop
at Modicare needs to be referred by an IBC. If you were referred to Modicare by
an IBC, give his/her consultation number to go to the personal web site of the
IBC where you can purchase Modicare products.
If you were not referred to Modicare you can use the Consultant
Locator to find an IBC in your nearest region by giving the state, city and PIN
code information.
Placing An Order.
Placing an order with Modicare is quick and simple.
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As you browse through the Modicare World, you can put the items that you want
to purchase instantly in your Shopping Bag by clicking on the link 'Add To
Bag'. Link to Shopping Bag is provided with every item that is displayed on the
screen.
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If you haven't logged in yet, you will reach the login page. A new user can
register here or members can login to their account directly.
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After creating an account, you can view your shopping bag through the 'View
Checkbag' section. To continue shopping, click on the 'Continue Shopping'
button, which takes you back to the Modicare World Page.
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After you have finished shopping, you can click on the 'View Checkbag' link. On
viewing your shopping bag, you can update your shopping cart i.e. change the
quantity of the items you are buying, remove or add an item from your shopping
bag etc. After having chosen the items you wish to purchase, you can click on
'Checkout'.
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After 'Checkout', you are taken to a page wherein you can review your order
details and choose your delivery options. Modicare offers you various delivery
options in which you can choose to have the IBC handle your order and payment
and deliver it personally to you or have the order couriered directly to you
from any Modicare Success Centers (MSCs) across the country.
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Subsequent to choosing your delivery option and the shipping address, if the
order is being couriered, you have to give the payment information for the
same. Modicare offers you payment option of Online Payments through the credit
cards and cash coupons wherever.
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In case you have asked the IBC to handle the order, the IBC will be intimated
about your order and he in turn will get in touch with you regarding the
payment and delivery of the order.
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After giving the payment information you are taken to the order confirmation
page, which gives the complete details of the order and also shows you the
shipping address specified by you for the order. By default, the shipping
address that you have mentioned in the Registration Form will be displayed
here. Order confirmation e-mail will also be sent to you.
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Secure Transactions
Modicare adopts stringent security measures so as to ensure that your shopping
experience is private, safe and secure. We are certified by Verisign, a
US-based Net Authentication Agency and use the latest encryption technology and
other methods to protect critically sensitive information, such as your
personal information and your credit card details.
All our servers are behind security firewalls to ensure maximum
protection of your details. In fact, shopping online with a credit card at
Modicare is even safer than using a credit card at a restaurant because we do
not retain your credit card information. You need not worry about your credit
card information falling into the wrong hands because your bank will authorize
the credit card transaction directly without any information passing through
us.
In approximately 25-30 seconds (depending on your internet
connection) your bank will issue an authorization number and the electronic
receipt would be generated. We follow strict in-house security guidelines for
ensuring confidentiality of our customer information. For more information
about our Privacy Policy,
click here.
How does Modicare protect your privacy?
We are committed to protecting your privacy. The Shopping Bag of Modicare is
password protected to what you set at the time of registration. Modicare will
not give out your telephone number or e-mail address, except where needed to
deliver a product or service ordered. We will not give out your credit card
number or any account information unless you authorize it, e.g., processing a
credit card payment. In other words, we will not rent or sell your name,
address, e-mail address, credit card information or personal information to any
third party without your permission. This information is collected primarily to
ensure that we are able to fulfill your requirements and to deliver a truly
personalized shopping experience.
However, we will cooperate fully with the law of the land should
a situation arise where we are required by law or statutory obligation or legal
process to provide information about a customer. We may share non-personal,
non-individual statistical or demographic information, in aggregate form, with
our marketing partners, advertisers or other third parties for research and
advertising purposes.
In other words, we will not give out information that you have
purchased a specific product, but we may tell them how many customers purchased
a product.
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Tips to help you protect your privacy online:
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Never give your password to anyone online.
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Make your password at least six characters in length.
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Create a password that includes a combination of numbers and letters.
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If you have fallen for an online scam and gave out your password, change your
password right away. You can do this by entering the 'Edit Profile' section and
modifying login information.
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Once you have finished surfing through Modicare, do not leave the site open and
be sure to log off from the site.
Personal Information
You can modify your personal information (e-mail address, phone numbers,
password, shipping information, etc.). Just log into your account and click on
'Edit Profile'. The password must have at least 6 characters and a maximum of
20. It is also case-sensitive. If you have forgotten your password, you can use
the "Forgot Your Password?" link in the log in page to get a new password. You
must remember your user name and on entering that, you will be taken to your
Hint Question. On answering the Hint Question in exactly the same words as you
had entered in the Registration Page you can create a new password.
Delivery Options
Do you deliver worldwide?
All items in our Modicare World are available
only for delivery within India.
How is my order delivered to me?
Modicare gives you different delivery
options:
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What is the lead-time for delivery?
Orders from Modicare are delivered quickly
anywhere in India, by courier through
our logistics partners. Subject to the
availability of stock, our minimum lead-time
for delivery of any product is 3 - 4 working
days.
However, different products may have different delivery
lead-times depending upon the vendors or the place of shipment. Also, the
delivery is not attempted on Sundays and public holidays, since there is no
courier service available on these days.
In case there is no courier service to the address mentioned in the order, the
order will be cancelled and the same will be intimated to you by email.
Payment Options - Credit Card Online
VISA and MasterCard payments are processed through an online payment gateway
system. Modicare is a Verisign Certified Site and payment by credit card is
secure on our site. You need not worry about your credit card information
falling into the wrong hands because your bank will authorize the credit card
transaction directly without any information passing through us. In
approximately 25-30 seconds (depending on your Internet connection) your bank
will issue via the online payment gateway an authorization code and
confirmation of completion of transactions.
Modicare uses the latest encryption technology and other methods
to protect your credit card information. In fact, shopping online with a credit
card at Modicare is even safer than using a credit card at a restaurant because
we do not retain your credit card information. You can be assured that Modicare
offers you the highest standards of security currently available on the Net so
as to ensure that your shopping experience is private, safe and secure.
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When do I get Bonus?
Performance Bonuses are payable by the 15th of the
following month. In case you owe Modicare any money,
Modicare may exercise legal rights and remedies to
adjust such sums from any amount / bonuses payable
to you. We may also withhold payment of bonuses owed
to you until we have been paid in full. MODICARE may
set a minimum personal purchase target to be achieved
by you every month to qualify for receiving bonus.
If you do not have a minimum purchase, the accrued
bonus will be passed on to the next eligible upline.
What are the rules regarding exports?
Export of Modicare products is not allowed.
Modicare Satisfaction Guarantee:
Lots of companies offer product guarantees or promise of Money Back Guarantee, but few can match the guarantee offered by Modicare. The company's faith in its product and its commitment to quality extends to an unconditional 100% Satisfaction Guarantee on its products, wherever specified. Modicare products are manufactured under rigid quality control and are exhaustively tested to ensure top quality. This Guarantee applies even if the product is partially used.
Modicare believes in the highest standards of quality and to lend credibility to the claims of high quality most of the Modicare products carry the 100% Modicare Satisfaction Guarantee. Whenever you buy a Modicare product or a Modicare distributed product you have the right to use it for a given time as per the company policy to determine whether you are satisfied or not. According to this, a dissatisfied consumer may return products with unsatisfactory performance to the Consultant for a 100% refund, for the products where applicable, within 7 days of original purchase.
As per the Product Return Policy of the Company, a Consultant can return such products back to the Company within 30 days of its purchase.
Kindly ensure that upto 25 % of the product is used for the same to be returned. On return, the Modicare Consultant will either replace the product or refund the full purchase price.
Accessories can only be replaced and not exchanged for a refund, except in case of resignation by the consultants. Unsold Starter kits can only be returned in the eventuality of a resignation.
This guarantee however does not apply to products that have been intentionally damaged or mishandled.
Specific written warranties:
In addition to this satisfaction guarantee, some distributed products are also covered by specific written warranties, which accompany the products. In such products, the satisfaction guarantee will not be valid.
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Return Procedures:
- Products should be returned within a time frame of 30 days.
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Returned goods must be in perfect condition and where possible, in their original packaging.
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Products that have been misused cannot be returned because they do not come under the "100% Satisfaction Guarantee".
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Only Modicare products can be returned. Non-Modicare products, literature, cassettes etc., which Consultants choose to purchase from their sponsors, Star Consultants or other sources cannot be returned to Modicare.
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Business support material and sales aids like literature, audio-visual aids, pins and plaques, forms, accessories and other promotional items cannot be returned or replaced. These items are business investments meant for optional promotional use.
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Products that have become 'No Longer Available' (NLA) for more than six months will not be accepted.
How do I give up my
Consultant status?
You may resign from your Consultants status at any time.
This notice becomes effective upon receipt of the resignation,
the MCA card and the Starter Kit. A Consultant resigning within
30 days from the date of enrolment will be entitled to a refund.
A refund cheque will be issued from the respective MSC.
There will be no refund on resignation if request is received
after 30 days from the date of enrolment.
In the event of resignation, you shall cease to have contractual
liabilities with Modicare or your sponsor, except for liabilities:
On account of indemnities in respect of costs or damages legal or
otherwise, arising as a result of any misrepresentation or infringement of any laws.
On account of infringements of the Rules of Business as
occurred prior to the effective date of resignation.
How can I resign from my membership?
The resigning Consultant is required to submit the following at the MSC at the time of resignation:
- Duly filled and signed Decision Form
- CAF copy
- Kit Invoice copy
The Consultant will be entitled to a refund after deducting:
A refund cheque will be issued from the respective MSC.
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